Sent Email Detail

Last Updated 3/11/2015
A description of the information on the sent email detail screen.
To view the delivery report for a sent email, choose the title of the email from the list on the email module homepage. Below are the definitions of these identifiers from the analytics page:

Sent
The email has been received by SendGrid and is in the process of delivering to your list of contacts. 

Delivered
The email has been received by SendGrid and is in the process of delivering to your list of contacts. 

Unique Opens
The total number of people who have opened your email.

All Opens
The total number of times your email has been opened (includes duplicate opens by the same person)

Clicks
The number of times a hyperlink within your email was clicked. To see a separate listing on which URLS were clicked, click on the number of "clicks" in the box. 

Bounces
SendGrid’s inability to deliver mail to a specific server for reasons such as the server doesn’t recognize your IP and won’t accept mail, the deferred email took longer than 72 hours, the email address doesn’t exist, etc. 

Forwards
The number of times the email has been forwarded from a recipient to another person.

Unsubs
Recipient clicked on message’s subscription management link.

Spam 
Recipient marked your email message as spam. Clearly they have no idea what they’re missing. 

Dropped
Recipient exists in one or more of your Suppression Lists: Bounces, Spam Reports, Unsubscribes.

Deferred (only seen from the email's "Activity" page)
It’s when a receiving server refuses a message, but with a specific explanation that tells our server it’s only a temporary refusal. They usually say things like “user is receiving mail at too great a rate right now, please try again later”, or “user’s mailbox is over quota”. SendGrid will continue to attempt to send messages for up to 72 hours until the message is delivered.

Processed (only seen from the email's "Activity" page)
The email has been received by SendGrid and is in the process of delivering to your list of contacts. 

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