In page, jump links...
Launch status: As of 9/27/23 at 2 am, we are 43% of the way there. If our soft-commits sign up we are 71%.
Sept 7th, 2023
Hey there beloved clients!
Paul Schneider here...
Over the past few years we've done lots of small ad hoc work for almost every one of you.
However, recently we've been out of bandwidth to handle the number of small work requests.
The concept is simple. If we get a minimum number of committed clients, we will likewise commit to hiring a full time developer if we cross a certain level of clients and then an account manager once we cross another threshold. These folks will be dedicated solely to your maintenance and customization needs.
Under these plans, next time you need some small work done, you will get quick responses from an account manager who knows the ins and outs of Brick River, and our dedicated developer will provide the dev time needed for quick turnarounds.
Like redesigns or other larger custom projects.
Updates to, creation of, or questions about your custom stuff...
Imagine, just imagine, if you knew you had someone working on your stuff every month. Bit by bit you'd be better, shinier.
Email me or register right here. We'll let you know if we reach the minimum and we can get going right after that!
We will launch the maintenance plans only if we get the minimum number of clients in order to hire the staff.
On the third Thursday of every month a worn and wise man with a leather face and leather satchel will arrive at your doorstep riding a dusty donkey. Into his satchel you will place your work requests.
Um, no. We will have a web form into which you will place your requests. The developer will work on them in bulk at scheduled times.
We are not fully booking the developer(s) because we expect there to be spillover. If there is spillover, we will simply charge you for the extra time.
If you need more time or are spilling over too much, we will talk to you about whether you want to bump up your maintenance plan or some other arrangement needs to be made.
The plans will require a year commitment. This is so we can hire people full time.
He*& to the yeah. These are obviously easier for us to schedule.
Post project, you need to sign up for a plan or we won't be able to work on small work requests or questions on your custom stuff.
Of course, we'll keep doing it. But tech support tickets are "how to" questions about our general SaaS product, not work your custom sites and stuff.